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The following article was published in our article directory on November 14, 2019.
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Article Category: Business Management
Author Name: Theodore Henderson
Leadership is a craft necessary for any organization, profit or non-profit, to function properly and efficiently. This utilitarian definition of leadership also holds true in what is now coined as �Digital Leadership�. This term simply means leadership within the context of a digital setting or endeavor. The following are three settings where such a skill is usually given a premium.
Business Process Outsourcing
Because of the world�s ever-increasing connectivity, it doesn�t come as a surprise that certain tasks such as answering business inquiries can be outsourced with relative ease. This availability has paved the way for the BPO industry, specifically those within developing economies such as India, to take hold.
In this setting, a group or team is of agents are usually managed and accounted to by a team leader. Because of the prevalence of the BPO industry, this type of digital leadership is one of the most in demand in the field. The job requires the leader to effectively be both a localized human resource personnel and a communications and technology trainer or guide in his or her respective team.
Human Resource
Organizations, both starting and mammoth-sized, are bound to depend on a strong core leadership. Apart from allowing efficient management of personnel and thus enable a smoother, more productive operation, digital leadership in this case also contributes to employee well-being and, depending on the organization and the specific position of the individual, a driving force for innovation.
While definitely broad, digital leadership in a human resource setting usually entails the handling of specific departments such as research, analytics, costumer support, logistics, and management among others. Regardless of which department a digital leader is placed, the key responsibility should be to facilitate cooperation between employees and ensure that each individual employee is motivated and productive.
Corporate Setting
Among the three, this is very much the most encompassing. Anything that involves profit can very much fit into this category. As such, digital leaders within the corporate setting handles a wide variety of tasks, but the main goal is increasing revenue and the corporation�s market value.
As a digital leader, the best way to accomplish the aforementioned goals is to pursue leads relative to the interests of the company, create and maintain relationships with such leads, and serve as an effective contact liaison for both parties to engage in mutually beneficial operations. The trick here is establishing an actual human connection while also being a proficient salesman.
This type of leadership generally occurs external of the company, as the main goal is to build relationships with significant individuals in other establishments of interest. While this borders on the definition of a sales pitching agent, the key element here is understanding others and solidifying a common ground of cooperation. This is usually conducted on an online platform ie email, calls, and the occasional video conferencing. In this regard, its not enough to be just have leadership skills to convey you and your companies interests properly, proficient digital literacy is a substantial must.
Keywords: What is digital leadership, Characteristics of Digital Leadership, digital leadership skills, what makes a good digital leader, Benefits Of Digital Leadership For Your Business, digital leadership and entrepreneurship, digital thought leadership, digital transformation thought leadership, digital leader jobs, digital leadership and future of work,
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