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The following article was published in our article directory on December 26, 2018.
Learn more about SpinDistribute Article Distribution System.

Outsource Appointment Setting: Factors to Consider

Article Category: Business

Author Name: Christine Cote

Appointment setting is crucial for the sales process of any business . But the fact still remains that it is a tedious, time consuming task that takes up a lot of effort and resources, which are better off diverted to other key tasks. This is one of the main reasons why a lot of businesses prefer to outsource appointment setting.

In fact, there are a number of reasons why you should opt for third party freelancers or companies to do this task. Apart from that, there are also a whole lot of factors that you should take into consideration when thinking about outsourcing your appointment setting needs.

Staff

Appointment setting requires a different skill set group as compared to steps in the sales process. Whereas the sales team may specialize in presentations and face-to-face negotiations, appointment setters should be effective in terms of cold calling that is done over the phone, introducing the company while identifying a need and qualifying prospects, and then convincing these potential clients and partners to invest in your company and meet with the sales group. It requires different expertise to effectively convince people and do a sales pitch without seeing them face-to-face .

Thus, you should asses whether you have the staff matching these skills sets or none. If you have, well and good. But if the answer is no, the next thing to think about is the fact that hiring, training, and managing an exclusive team for appointment setting would require considerable funds, time, and other resources. These resources are, in turn, both finite and precious.

Infrastructure

Another crucial factor to consider when you want to outsource appointment setting is infrastructure. Do you have the necessary technological and physical infrastructure for an in-house team of appointment setters? More than that, are you willing to and do you have the capacity to invest in such infrastructure?

You must remember that appointment setting activities are primarily repetitive, especially when it comes to the part on telemarketing and cold calling. Thus, they can be automated through sales acceleration technologies. These include but are not limited to the automated dialer software, local presence caller ID, personalized voicemail message, and appointment calendaring among others.

If you opt for in-house automation instead of outsourcing, you must also bear in mind that you will have to invest funds and train people to manage the sales automation platform.

Data and analysis

It is a must to develop and prioritize your business� contact list. But of course, it is only as good as its quality. If you have a high quality list, success will be more likely in setting qualified appointments that can lead to closed deals. This part then requires collecting and analyzing data to determine the right people who are interested in your brand as well as pinpoint the decision-makers you should be appealing to. If you outsource appointment setting tasks to pros, this process could be a whole lot faster and easier.

About the Author: Christine Cote has over 20 years managing and implementing B2B lead generation and b2b appointment setting campaigns in the SMB and F2000 marketplace. She offers a free appointment setting strategy session to help companies grow their sales.

Keywords: Appointment Setting Services, Sales Appointment Setting, Lead Generation, Appointment Setting Leads, Sales Appointment Setting Services, b2b Lead Generation, b2b marketing, Appointment Generation, B2b Sales, Sales Outsourcing, Outsource Appointment Setting, Sales Appointments, Outbound Appointment Setting, B2b Sales Leads, Cold Calling, Telesales Outsourcing

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