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The following article was published in our article directory on January 31, 2018.
Learn more about SpinDistribute Article Distribution System.
Article Category: Opinions
Author Name: Dawn Manning
When your customers are fired up about an experience they tell the world about it instantly. When that excitement is because they were dissatisfied by you or your service-- telling the world is not a good thing.
The bad things about social networks, we've all heard the horror stories.
Successful people know that their reputation is everything and that social media comments can damage it almost instantly.
Now that everyone is "online all the time", we must deal with online comments about us and our organization in real-time.
Social media's importance to our business and professional careers grows daily, so we've got to find a solid way to find out what's being said about us.
And if you're not monitoring what people are posting about you 24/7, the damage can be devastating-- before you even have a chance to respond.
Click the link below now and we'll give you a quick overview of this effective and simple business tool-- protect your brand, your people, your customers-- your livelihood-- take advantage of the free trial subscription.
We are our business and our business is us. Negative comments, especially the unfounded ones, hurt us personally as well as financially. Successful business owners use online reputation monitoring tools to harness the bad things about social media by learning how people perceive their service and whether that perception matches the ones you want to be established.
There are three bad things about social media you must be paying attention to. Can you convert negative comments about you or your business into positive new business opportunities? Your financial future depends on it.
Vicious Rumors By Disgruntled Customers and Evil Competitors
Comments made by people who actively want to damage your reputation. The key is for you to know about their comments immediately, no matter where online they make them. If you're not prepared to respond to their comment immediately the results can be disastrous.
Emotional Outbursts From Unhappy Customers or Their Friends
When you perform your services in an emotionally charged environment people may make comments in the heat of the moment (comments they regret and forget as soon as they make them) Sometimes they are reacting because of something out of anyone's control, or their expectations were different from the service you contracted to provide. Who knows, it could be anything in the heat of the moment. When you respond appropriately, immediately, their friends will see you as someone who cares. Maybe they are looking for someone to hire for their upcoming event and they know you are someone who's paying attention. Once again, it's important that you know about their comments as soon as they make them.
Legitimate Complaints By Someone Sincerely Trying To Help
These comments are gold. Personally, I'm a little skeptical of glowing "Five Star" comments. My first thought is that they were made be a friend of the family, especially now that even our grandmothers are online.
In each of the bad things about social media mentioned above, there is a very real dollars and cents value in being forewarned!
Online reputation management tools help us leverage comments that could otherwise be seen as negative-- converting them to potential new opportunities, to a vastly wider audience than we would otherwise have access to.
Business owners today know it's not a question of "if" someone is going to post a negative comment about their business-- it's when.
Does your business depend on customers being happy to be successful?
The FREE trial is fully functioning and can be set up in less than an hour.
By the end of the free trial period, you'll know for sure whether this is the online reputation management tools for you or not.
Keywords: reputation management, online reputation management programs, online reputation monitoring
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