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The following article was published in our article directory on August 24, 2016.
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Article Category: Business
Author Name: Theodore Henderson
Emotional intelligence (EI) is the capacity to identify, acknowledge, and manage your emotions. It entails leadership, relationship and teamwork that are all essential factors for a successful business. People with high level of emotional quotient (EQ) understand their emotions and handle the emotions of those people whom they interact. Anything that influences people also affect their performance at work. Studies prove that EQ can predict the overall success in business, relationship and other aspects.
Emotional Quotient (EQ) is the gauge for the degree of your emotional intelligence (EI). However, EQ is synonymous with EI. Howard Garner, John D. Mayer, Peter Salovey, and Reuen Bar-on, among others contributed to the study of the EQ model in psychology. It was Daniel Goleman who popularized EQ when he authored the book �Emotional Intelligence: Why It Can Matter More Than IQ� in 1995. According to Goleman, emotional intelligence consists of the following five important elements namely self-awareness, self-regulation, empathy, motivation, and social skills.
Emotional intelligence is the ability to recognize other people�s emotions and use these to relate well with them. An ideal work environment involves effective communication, cooperation and respect among colleagues and their superiors. Managers with high level of EQ can effectively lead and guide the performance of his team.
Authoritarian leadership approach can hinder the success of a business. Companies using a democratic style in managing the workforce are more likely to thrive. The manager who adopts this system recognizes the value of open communication and mutual respect. Emotional intelligence, as a strategy in the modern workplace, requires managers to spend time listening to their team members.
Employees respond in a positive manner when their superiors regard them as important members of the team; hence, an effective manager devotes time to assess the needs of his or her employees and makes himself available to them. One of the most effective strategies in keeping good employees is to use emotional intelligence when managing your workforce.
Importance of Emotional Intelligence
Promotes good health
EQ means having an emotional awareness to help you handle stress and maintain your physical well-being. High level of EQ makes you assume an optimistic outlook in life. It also equips you with techniques to deal with anxiety.
Creates harmonious relationship
You can efficiently communicate and express your feelings when you have a clear perception and control of your emotions. In addition, awareness of other people�s feelings fosters strong and stable relationship within the organization.
Settles differences
When you possess the ability to acknowledge others� emotions, it is easy to prevent conflicts or resolve disagreements in the workplace.
Helps achieve success
Emotional intelligence allows you to inspire your team. This can minimize delays, increase teamwork and improve the work process of your team.
Provides leadership
Effective leaders know how to provide positive influences, develop fulfilling relationships and strengthen close ties within the workplace. The ability to ascertain and address the needs of your employees boost satisfaction and outstanding work productivity. A strong leader organizes a successful team when he explores individual differences to contribute to the team�s accomplishments.
Achieving targets and managing the operations are possible if the organization has leaders who possess emotional intelligence, intellectual proficiency and technical expertise. Business should implement strategies focused enhancing emotional intelligence to take advantage of its benefits for the organization.
Keywords: emotional intelligence, developing emotional intelligence, emotional intelligence effective leadership, emotional intelligence in career success, emotional intelligence in small business success, emotional intelligence in business communication, emotional intelligence for sales success, handling difficult employees, managing difficult employees, handling difficult coworkers
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