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SpinDistribute.com Article Directory

The following article was published in our article directory on September 7, 2013.
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Spa Has Success Using an Online Calendar System for Scheduling Appointments

Article Category: Business

Author Name: Casey Sullivan

Case Study – Jennifer at Hotel Spa in Belize

Challenge
Located within a beachfront resort in the Belize, this spa has their hands full with resort guests and international visitors. Most of the hotel's guest book the hotel online via Expedia, Travelocity, etc. The spa needed a way to easily schedule services from customers that are accustomed to buying and scheduling online. As well they wanted to keep in touch with past customers to send promotions and to stay in touch.

Solution
Bookafy's online booking tools were implemented in less than 24 hours. They signed up for our FREE trial and were able to get their Bookafy schedule finished in hours, and a link on their website the next day. Within 24 hours of signing up, they were taking appointments online and customers were delighted!

Results
By offering online booking through their website, their revenue has grown over 90% in the past 24 months. "We are in a business where customers need to A. Find us, and B. make a decision to book an appointment in minutes. Customers don't want to play phone tag, they don't want to exchange emails to coordinate schedules, they just want to simply book an appointment. Shouldn't be that hard, and it isnt with Bookafy" While guests may initially visit the page to book an appointment, many return
to share their spa experiences after their visit. Using the Bookafy's reporting tools; Jennifer can also track
the spa's success."I can now see the revenue by day, by week, by month and year to date, etc. I can also track revenue by staff member, see who is doing well and who needs improvement. I love that i have online scheduling for customers, scheduling for staff, payment processing and revenue reporting all in one simple tool. My life has changed and I love love love Bookafy!"

Keywords: Small Business Online Booking, Scheduling Appointments Online for Company, Online Booking, Genbook, Booker, SalonBooker, SpaBooker

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