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« Back to articles from category "Arts and Crafts"

The following article was published in our article directory on May 4, 2012.
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Professional Photography – Customer Service is a Big Part of Professional Photography

Article Category: Arts and Crafts

Author Name: Jill Valentine

To some people involved in the field of professional photography, people skills are not too awfully important. But if you decide to make your living doing portrait photography, then customer service should be one of your primary concerns. Not only do you need to have a way to make your subjects smile, but you also want to make sure that your customers always come back to you for their portrait needs. Being a good photographer is one thing, being a photographer in demand is what helps your business to grow and become successful.

Part of the customer service angle of a professional photography business is giving your customers options that make things easier on them. When you are ready to present proofs to the client, you can try to make an appointment with the client and find a time that is convenient for both of you, or you can use an online portrait review service. When you use an online service, your customers can check out their portraits any time they want and make buying decisions on their own schedule. It eliminates the pressure of choosing photo packages in a single meeting and it also helps your clients to feel more at ease about the entire process. The one way you can make the process better is to give your clients as many online options as possible.

As long as you present color proofs, then your customers can use a good online photo ordering service to see their photos in color or black and white. In professional photography, there is always a wide array of prints for a portrait client to choose from. A good online service will help the clients to put aside their favorite images and then browse those images when making their final selection. As long as your customers create an online account with the photo review website, they can log in and out at their convenience and check out their images any time they like.

Another convenience you can offer your clients is the ability to ship their portraits anywhere in the world. Good professional photography should be shared and you can help that along by letting your customers send their family images to family members all over the world. It can be a service that will help you to not only capture family memories, but also facilitate the careful delivery of those memories to family members located in countries all over the world.

About the Author: Jill Valentine is a hobbyist and writer. She's written articles on professional photography and scrapbooking. To learn more about professional photography visit the Website at http://www.blackriverimaging.com.

Keywords: photo books, photo albums, professional prints, photo prints, professional photographic prints

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