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The following article was published in our article directory on February 10, 2011.
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Article Category: Business
Author Name: Craig Yancich
Voice over Internet Protocol or abbreviated to VoIP is fast gaining in popularity nowadays. This new technology is most often used in business phone systems to accommodate clients and associates in a fast, efficient and inexpensive manner.
How the System Works
To put it simply, VoIP is a phone system that allow individuals to place calls via phones using the internet. Using broadband connection, users have the option of accessing their calls or calling someone as long as they have an existing internet connection. Unlike regular phone lines, the system also comes with numerous perks like Call Forwarding, Ring Groups, Conference Calls and Contact Management.
Due to the number of VoIP services available today, business owners have a hard time choosing what type of phone system to choose. For those who are still unsure of what VoIP system would suit their business best, following are the options available.
Computer Based VoIP
Possibly the most common type, this usually involves communication from one PC to another and only requires the download of a specific software in order to operate plus a registration of the account. More often than not, the service is free although calls to a cell phone or a landline number are charged. The advantage of this situation is that calls from PC to phone are relatively cheaper than regular phone lines, making it a favorite option for CEO's and small business owners. The only hardware required for this type of set up is a headset or speakers and a small microphone attached to the PC.
Home VoIP Service
This type of service is ideal for home based business owners or small ventures that are still in the process of growing. This phone system is the most viable choice to replace a home phone line. It usually involves a hardware which attaches the phone and the Internet connection, allowing them to interact with each other. The great thing about this option is that the cost is minimal while users still enjoy the most basic perks of a VoIP service. Like most programs, it could either be an unlimited VoIP service or come with a limited number of minutes to consume.
A second type of the Home or Office VoIP service is the No Monthly Bill option. As the name states, users are not subject to a monthly bill throughout their use of the product. The sum total of the cost for this VoIP service is the installation and the hardware supplied by the provider.
Mobile VoIP Service
Mobile options are also possible for those who want to use a different provider for their mobile phones. At the same time, the users of this type of service also enjoy most of the perks of VoIP. However, a connection to the Internet may still be necessary to send and receive calls and messages.
Business Phone System
So far, the options have been an individual utilizing VoIP. However, the service is also used by large companies to handle inbound and outbound calls. The low cost of the service makes it attractive for large companies, allowing them to cut down the cost of regular phone lines. At the same time, it provides them with a much wider market due to the service availability.
Some good examples of providers include ShoreTel Phone Systems or the Switchvox Phone Systems.
Regardless what type of VoIP service an enterprise chooses to adapt, it is important to consider the quality and affordability of the service. Additionally, sticking to a provider that has a long and excellent track record in the industry is also crucial.
Keywords: business phone systems, shoretel phone systems,switchvox phone systems
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