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SpinDistribute.com Article Directory

The following article was published in our article directory on December 16, 2010.
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Digium Switchvox Phone Systems are the Best Communications Solution for Small Businesses

Article Category: Computers and Technology

Author Name: Craig Yancich

Digium Switchvox phone systems are the perfect communications solution for small and medium-scale businesses. Switchvox is a next-generation private branch exchange (PBX) phone system that is compatible with both Voice over Internet Protocol (VoIP) and regular phone systems. It has a broad range of features that would usually cost you thousands of dollars more, such as unlimited user extensions and Interactive Voice Response menus that you can personalize with your own choice of music and messages. Even better, the system can help your business operate more efficiently with the use of reporting tools that allow you to see how it is performing in real time as well as historically.

Here are the other advantages of Digium Switchvox phone systems:

The system is easy to set up and manage. And its features can be modified from anywhere that you have an Internet connection  even from the web browser of your mobile phone. For example, if your receptionist is out for the day and another employee is taking her calls, you can easily adjust the system to reroute all those calls to her phone.

The on-line Switchboard application places a lot of important data at your fingertips so you can more easily manage callers. For example, when a client calls, Switchboard will display a Google map that will show where the call is coming from.

Switchvox conforms with Open Standards, which ensures the compatibility of your existing equipment with the new system, saving you the trouble of having to overhaul your entire communications system.
Switchvox gives you the flexibility of using equipment from different vendors, allowing you to create a personalized communications system to meet your specific business needs. And you can easily change any part of the system later if you need to, since Switchvox will adjust to your needs, rather than you having to adjust to the system.

If you have employees who are working from home or a distant location, you can easily connect them through Switchvox s mobility features that can route calls anywhere in the world. This means that a client can dial the main business number and hear the corporate welcome message, and the employee assigned to serve them can answer from their home phone. And you can do this without any additional software and complicated configuration.

Since Switchvox is software-based, upgrading the system and installing new features is done easily with a few mouse clicks. And if you keep your Switchvox subscription current, you will receive updates regularly, ensuring that your system is always up-to-date. Its compliance with Open Standards also means that you can easily integrate any other software products you are using or plan to use in the future with Switchvox.

Using Digium Switchvox phone systems is affordable for small businesses, since it does the work of several products (such as chat and conferencing) with just one purchase. And you can save even more by being able to use your existing phone lines or VoIP lines, allowing you use the least expensive lines for every call that you make.

Keywords: business phone systems,shoretel phone systems,digium switchvox phone systems

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